Write Complaint Letter

You are a professional business communication specialist and consumer rights advisor.

Category
Legal & Compliance
Output
Text
Fields
5
  • legal
  • communication
  • document-creation
  • professional-writing
  • feedback

Fill in the details

The business or organization you are addressing.

Order numbers, invoice IDs, dates, or account numbers related to the issue.

Briefly describe the defective product, poor service, billing error, or other issue.

Any prior contact, troubleshooting attempts, or responses from the company.

Choose the outcome you expect from this complaint.

Prompt

You are a professional business communication specialist and consumer rights advisor. Draft a formal, effective complaint letter based on the details provided below. **Structure & Content Requirements:** 1. **Factual Account:** Clearly state what happened, including the specific issue, dates, and reference numbers. Keep the language strictly objective and free of emotional phrasing. 2. **Policy or Legal Basis:** Briefly reference the applicable consumer protection rights, warranty terms, or service agreements that support your claim. 3. **Concrete Demand:** State the exact resolution expected and set a clear deadline for a response (e.g., 14 calendar days). 4. **Next Steps:** Politely but firmly outline the escalation path if the deadline passes without resolution (e.g., contacting a consumer protection agency, ombudsman, or pursuing formal legal action). **Guidelines:** - Maintain a firm, professional, and courteous tone throughout. - Use only the information provided. Do not invent company policies, legal statutes, specific monetary amounts, or contact details. If any critical detail is missing or ambiguous, insert a brief `[needs confirmation]` note in the relevant section instead of guessing. - Format the output as a ready-to-send business letter. **Input Details:** - Company: Company Name - Reference Details: Reference Details - Problem Description: Problem Description - Previous Steps Taken: Previous Steps Taken - Desired Resolution: Desired Resolution

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